Shipping policy

Delivery (White Glove Service)

Please be advised that some of our furniture is oversized. For example, some long tables, large beds and wall units may be challenging to move through doorways, this means that the furniture may not fit into your elevator, stairwell, hallway or desired space. It is your sole responsibility to ensure that an order can be delivered to your location and moved into its final space. Upon reasonable request, Mark Tuckey may be able to build certain furniture in pieces to facilitate delivery. Mark Tuckey will not supply the labour to move buyer’s furniture up to an apartment, home or business unless buyer has paid in advance for this service or it has been provided as part of the purchase.

An inspection service at an additional fee may be arranged. Purchaser must inspect and note any damages on the delivery docket upon delivery and advise our store within 24 hours. 

Mark Tuckey assumes no responsibility, liability or loss related to logistical delivery or placement issues.